Shipping, Returns & Exchange Policy

Shipping, Returns & Exchange Policy

We want you to feel as comfortable shopping with Orthofeet as you will in our shoes. From shipping details to returns and exchanges, this page has you covered.

If you're looking to make a return, please visit our Returns & Exchange Portal.

Returns & Exchange Portal
Free Shipping We offer free standard shipping on all orders across the continental U.S. no minimums, no surprises. It’s our way of making your journey to pain-free walking even smoother. Your comfort starts from the moment you shop. Your order will be delivered within 10 business days, with tracking and delivery updates every step of the way. Learn More
Returns & Exchanges Not the perfect fit? No worries. Returns and exchanges are always free and easy within 60 days of purchase.* Simply start your return or exchange online and we’ll guide you through every step. *60-day policy is limited to purchases made directly on Orthofeet.com. Learn More*
60 Day Wear Test* Take your time, Orthofeet shoes are backed by our 60-Day Wear Test. Wear them inside and out to truly feel the difference. If they’re not the most comfortable shoes you’ve ever worn, return them for a full refund or exchange. No questions asked. (*60-day policy is limited to purchases made directly on Orthofeet.com.) Learn More
Order Tracking  Once your order ships, we’ll send you a tracking link so you can follow your shoes every step of the way.
Shipping Carriers We ship via trusted carriers including USPS, UPS, and FedEx to ensure your order arrives reliably and on time. Depending on your location, we’ll choose the best carrier to deliver your package efficiently. We cannot offer shipment through any specific carrier at this time.
Shipping to P.O. Boxes We currently ship within the U.S., including P.O. Boxes, APO/FPO addresses, and U.S. territories.

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Trusted by Millions Since 1985

“Great shoes! I just purchased my fourth pair of Sahara’s! I love them. My aching feet don’t hurt when I wear them. Thanks for such a great product!” Shop Sahara
“Thank you @orthofeet_us for making a pickleball shoes that are so comfortable for playing.” Shop Ace
“These are the first pair of shoes I have ever found that actually met my need for my feet. They not only have a wide toe box but also have more depth which is just what I needed after my foot surgery...Thank you OrthoFeet.” Shop Relay

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